We ensure that our strategic intent is in line with our client's overall strategy. This accomplished by following a logical approach to implement loss control and security solutions in close collaboration with our clients.
Continuous communication is a key factor to crime prevention and problem solving. This upheld between our clients and the various operational levels of Teksa Alarms (Pty) Ltd through meetings, electronic and telephonic communication.
After consulting with a client, the acquired information is used to design a security plan that meets the client's specific needs. All recommendations and implementations will match the client's current requirements and expectations. A well-trained and committed team of security officers, together with an experienced management team, will ensure the security services offered are of the highest standard. Through this approach Teksa Alarms (Pty) Ltd seeks to become an integrated part of their client's strategy rather than just a contractor supplying a service.
strategy. Our dedicated team is there to discuss and resolve any issues or
needs that may arise. Through regular meetings and direct
correspondence, we ensure all clients receive the service they pay for. We believe in keeping clients informed and up to date on incidents,
investigations, procedure amendments and other. Management pays regular visits to the premises to liaise with the client and security officers. Meetings on request of the client are held on the premises and the minutes of these meetings are submitted. Monthly Service Level Assessments are conducted to ensure transparency and to determine if the service output meets Teksa Alarms (Pty) Ltd high-quality standards.
by Quantum Liability underwriters and falls under Generic Insurance Co Ltd.